As part of our continued commitment to providing efficient and accessible customer support for our Mail & Deploy customers and partners, we have recently rolled out a new design for our Mail & Deploy support portal.
The new design brings improvements to the way you can search documentation, browse popular articles and get in touch with us via a dedicated support ticket form.
Also new is that you now have full insight into all of your support tickets, can query the current status of the ticket and can also export them. The new support ticket view provides a more effective solution to handling your tickets, especially for you as a user.
We continually publish new articles to the support portal in order for you to obtain the information you require quickly and easily. Searching the documentation will collate all of the articles relevant to your question and if you don’t happen to find the answer you are looking for, you can contact our support team directly for further assistance via firstname.lastname@example.org.
You can browse the new support portal at https://community.mail-and-deploy.com/support/home – if you have any feedback on the new design or suggestions on how we can continue to support you in using Mail & Deploy, don’t hesitate to get in touch.