As 2024 draws to a close, it’s the perfect moment to reflect on the incredible milestones Mail & Deploy has achieved this year. From the introduction of new product features and integrations to onboarding prominent customers, strengthening strategic partnerships, and securing our successful ISO 27001 certification, 2024 has truly been a year of transformation. This year has also seen the expansion of our dedicated team, further solidifying our ability to innovate and deliver on our promise to support businesses in optimizing their report management and reporting workflows.
Throughout 2024, we have not only expanded our product capabilities but also significantly broadened our global footprint. We have strengthened our relationships with key industry players, broadened our partner network, and embraced new technologies that have allowed us to better serve our customers. These accomplishments have positioned Mail & Deploy for continued growth and success, ensuring we remain at the forefront of Qlik reporting and automation solutions.
Let’s take a deeper look at the key highlights that made this year extraordinary for Mail & Deploy, and how they have shaped the direction of our future.
1. Key Enhancements and Integrations in Mail & Deploy Version 3
While Mail & Deploy Version 4 is still in development, Version 3 continued to be a game-changer in 2024, offering critical updates that empowered businesses to optimize their data management and reporting workflows. This year, we introduced several new integrations, expanding our capabilities and allowing users to work more efficiently across leading data platforms, particularly in cloud-based environments.
Notable advancements in Version 3 included:
Snowflake Integration
One of the most exciting updates of the year was the integration with Snowflake, a high-performance cloud data platform known for its scalability. With this integration, users can now automate report generation directly from Snowflake’s data warehouse. By leveraging Snowflake’s cloud infrastructure, businesses can seamlessly incorporate their Snowflake data into Mail & Deploy’s automation workflows, enabling faster decision-making and eliminating manual data processing.
More information: https://help.mail-and-deploy.com/docs/snowflake-databases
BigQuery Integration
Mail & Deploy’s integration with Google BigQuery, a fully-managed data warehouse designed for large-scale data analytics, marked another significant leap forward. This integration allows users to automatically generate reports directly from BigQuery’s datasets, transforming massive amounts of raw data into meaningful insights with minimal effort. With this powerful combination, businesses can streamline their reporting processes and manage extensive datasets more effectively.
More Information: https://help.mail-and-deploy.com/release35/docs/en/bigquesty-databases?highlight=bigquery
Google Shared Spaces
In addition to Snowflake and BigQuery, Mail & Deploy introduced seamless integration with Google Shared Spaces, a collaboration tool that enhances teamwork and data sharing across organizations. This integration allows users to easily share reports and data insights within their teams, fostering real-time collaboration and more informed decision-making. By providing a centralized space for collaboration, Google Shared Spaces helps reduce communication friction and improves overall efficiency.
Support for Qlik Sense Apps with Section Access
In 2024, we also added support for Qlik Sense apps with Section Access, a crucial enhancement for users requiring data security and access control. This feature enables businesses to enforce data-level security within Qlik Sense applications, allowing them to tailor reporting access based on user roles. By integrating Section Access into Mail & Deploy, we’ve made it easier for customers to manage and secure sensitive data while automating the reporting process.
Read more about it in the Release Notes!
These integrations open new possibilities for our customers, enabling them to leverage the power of multiple cloud platforms and Qlik Sense apps while benefiting from Mail & Deploy’s robust automation capabilities.
2. Qlik Connect in Orlando: Strengthening Our Ecosystem
In 2024, Mail & Deploy proudly participated as Emerald Sponsors at Qlik Connect, one of the most significant conferences in the data analytics and business intelligence industry. Held in Orlando, this event brought together thought leaders, innovators, and organizations passionate about leveraging data for transformative insights.
Our sponsorship underscored our commitment to the Qlik ecosystem, showcasing how our seamless integration with Qlik’s powerful data analytics and visualization tools enhances reporting capabilities for businesses worldwide. By automating reporting directly from Qlik’s data sources, Mail & Deploy simplifies the process of transforming raw data into actionable insights, enabling organizations to optimize workflows and reduce manual effort.
At Qlik Connect, we had the opportunity to engage with global leaders, present our latest advancements, and demonstrate how businesses can harness the combined strength of Qlik and Mail & Deploy. The conference was also a platform to connect with customers and partners, sharing success stories and discussing future innovations.
Our presence as Emerald Sponsors highlighted Mail & Deploy’s integral role within the Qlik ecosystem and reinforced our position as a trusted partner in the world of automated reporting and data management.
3. Expanding Our Global Footprint
2024 was another busy year for our team as we broadened our global footprint and strengthened our partner network, fostering collaborations that drive innovation and customer success. Our active participation in Qlik AI Reality Tours and Qlik-partner lead events and webinar across Liechtenstein, Germany, Switzerland, Finnland, Austria, and Chile showcased our expertise in Qlik-reporting and report automation while connecting us with thought leaders and innovators in the Business Intelligence space.
As proud sponsors of the Qlik Master Summit in Vienna, we demonstrated our unwavering commitment to the Qlik ecosystem. This event provided an excellent platform to highlight how Mail & Deploy streamlines reporting workflows, reduces manual effort, and delivers actionable insights at scale, further cementing our position as a trusted partner in the industry.
A standout moment of the Qlik Master Summit was the opportunity to treat every participant to a charming historic tram ride through the picturesque streets of Vienna. This one-of-a-kind experience showcased the timeless beauty and elegance of our hometown while providing a relaxed and enjoyable setting for attendees to connect and unwind. As the tram glided past Vienna’s iconic landmarks, participants were immersed in the city’s stunning architecture and rich cultural heritage, creating a truly unforgettable experience. The tram ride beautifully blended innovation with tradition, fostering a warm and inviting atmosphere that encouraged networking and camaraderie. It was our way of sharing Vienna’s unique magic while celebrating the success and spirit of the Qlik Master Summit.
4. Strong Partner Network in 2024
A significant highlight of the year was the expansion of our Partner Network. We were thrilled to welcome esteemed organizations like Abisko Group (Chile), Evaco (Germany), Bison Group (Switzerland), ITEA Solutions (Colombia), Assure eServices (USA), ma:ma consulting (Germany), and many more. These partnerships have been instrumental in driving adoption of our solution across diverse markets and industries, helping businesses worldwide unlock the potential of Qlik reporting.
Through these partnerships and global events, we have solidified Mail & Deploy’s role as a leader in the data analytics space, building relationships that will continue to drive growth and innovation in 2025 and beyond.
5. Customer Success Stories: Transforming Qlik Reporting
The most rewarding aspect of 2024 has undoubtedly been the remarkable transformation we have witnessed in our customers’ businesses. By automating reporting workflows, enhancing data accuracy, and optimizing their reporting processes, our clients have been able to unlock significant time and resources that were previously spent on manual tasks. This newfound efficiency has empowered them to shift their focus toward more strategic, high-level activities that drive growth and innovation within their organizations.
In addition, we were thrilled to welcome almost 100,000 new report recipients and decision-makers to our platform, further extending the reach and impact of Mail & Deploy. With the ability to seamlessly automate and deliver reports to a larger audience, businesses have been able to provide timely, data-driven insights to key stakeholders, driving smarter, faster decision-making.
Moreover, Mail & Deploy played a pivotal role in helping several clients seamlessly transition to the cloud, enabling them to streamline their operations and reduce the complexity of their data management. The shift to cloud-based solutions not only saved them time and effort but also provided greater flexibility and scalability to support their future needs.
The positive feedback we’ve received, coupled with the ongoing trust our clients place in us, has been incredibly gratifying. We are deeply thankful for our vast and growing community, whose continued support and partnership fuel our passion for delivering innovative solutions. Seeing the real-world impact of our work on our clients’ success is what drives us to continue evolving and providing the best possible solutions for businesses worldwide.
6. Successful ISO 27001 Certification
2024 was also the year Mail & Deploy proudly achieved ISO 27001 certification, a globally recognized standard for information security management. This certification underscores our commitment to safeguarding our customers’ sensitive data and ensuring the highest levels of security for our platform.
Achieving ISO 27001 certification means that we have implemented rigorous risk management processes, robust security measures, and best practices for data protection. This certification gives our customers confidence that Mail & Deploy is compliant with international security standards, protecting their data and supporting their compliance efforts.
7. Enhancing User Support: New Online Help Documentation and Streamlined Support Procedures
Supporting our users with comprehensive training has always been a top priority for us, and in 2024, we elevated our efforts by expanding our educational resources. We introduced advanced training videos on YouTube, covering a broad spectrum of topics—from advanced reporting features to complex AWS S3 integrations. These tutorials are designed to cater to users of all experience levels, ensuring that everyone, whether a beginner or an expert, can find the resources needed to fully leverage the capabilities of Mail & Deploy.
In addition to these video tutorials, we also launched a new Online Help Documentation, which provides in-depth insights and detailed support materials in a more user-friendly format. This centralized hub acts as a one-stop destination for all Mail & Deploy-related documentation, enabling users to quickly find answers to their questions and navigate the platform with ease.
Furthermore, we streamlined our support ticket procedure, which is now exclusively managed through the Mail & Deploy Support Portal. This improvement ensures that users can submit, track, and manage their support requests more efficiently, leading to faster response times and a smoother support experience. With these enhancements, we continue to prioritize delivering exceptional support and resources to help our users maximize the value of Mail & Deploy.
8. Support Expansion and New Team Members
2024 has been a year of significant growth, not only in product development and strategic partnerships but also within our team. We were pleased to welcome several new team members across key departments, including engineering, support, and business development. These talented additions have strengthened our ability to innovate and deliver even more personalized, responsive support to our expanding customer base.
Our support team grew as well, enabling us to ensure timely and effective assistance for every client. With over 850 support tickets resolved this year, we have enhanced our capacity to address customer inquiries and challenges more efficiently and swiftly.
The expertise brought by our new team members will play a crucial role in helping us continue to deliver world-class service. As we scale and evolve, we remain dedicated to maintaining the high standards of support and customer care that Mail & Deploy is known for, ensuring our clients and partners receive the exceptional service they expect and deserve.
9. Looking Ahead to 2025
Looking to the future, Mail & Deploy is poised to continue driving innovation in the Qlik reporting space. In 2025, we are planning to introduce even deeper integrations and new features. We are also working on enhancing our cloud-based capabilities, further improving our ability to support businesses in their digital transformation.
We are committed to maintaining a strong relationship with our growing community of users, partners, and clients. By listening to their feedback and staying on top of emerging trends, we will continue to innovate and provide the tools businesses need to streamline their data management processes, automate their reporting, and transform their data into actionable insights.
10. Conclusion
2024 has been an exciting year of growth, innovation, and collaboration for Mail & Deploy. With enhanced integrations, a successful ISO 27001 certification, a growing support team, and a renewed focus on customer success, we have laid the foundation for even greater achievements in 2025.
We would like to extend our gratitude to all of our clients, partners, and supporters for making 2024 such a successful year. We look forward to continuing this journey with you as we enter the new year and continue to push the boundaries of what’s possible in Qlik reporting and automation.
Happy New Year!