Historical incident report from 20 October 2025. The incident is closed; this page is kept for the record and does not describe current service status. For live status, see the links below.
On 20 October 2025, AWS (US region) and Qlik Cloud incidents were causing temporary issues with Mail & Deploy in some environments.
What customers noticed at the time
- Delays or failures in report execution and delivery
- Errors or timeouts when connecting to Qlik Cloud apps
- Slower system response times
While we cannot say with complete certainty that these upstream issues are the root cause, the timing and symptoms strongly suggest a connection.
You can track the current service statuses here:
AWS Service Health Dashboard: https://health.aws.amazon.com/
Qlik Cloud Status Page: https://status.qlikcloud.com/
If you continue to experience problems after both pages show all systems operational, please let us know so we can investigate further on our side.
This appears to be an availability-related issue only. We will continue monitoring the situation and will update you if there are any relevant changes.
Thank you for your patience and understanding!
The Mail & Deploy Team
